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Pop the Cork Technique for Audience Q&A

I just inhaled Chip and Dan Heath’s new book: The Power of Moments: Why Certain Moments Have Extraordinary Impact – primarily for the insights into our ability to create magical moments for our customers, our colleagues, friends and family (you can read my review here).

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3 Times to Avoid Having an Audience Q&A During a Panel Discussion

I’m a big fan of audience interaction during a panel discussion, so you would think I would be a big proponent of having a Q&A session all the time.

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